Customer Service

Wing Lam Enterprises is celebrating over 40 years of service!

If you have questions about an existing order, placing an order, product information or Wing Lam Kung-Fu, You can contact us via email by clicking HERE or call us (480) 842-8818. Our Customer Service Representatives will be happy to answer any questions you may have. For fast response, please have your name, address and order # (if applicable) ready when you call or email.

Return Policy
Our return policy can be viewed here.

Shipping Policy
Our shipping policy can be viewed here.

Operating Hours (Pacific Time)
Monday through Friday: 10AM - 5:30PM

Company Address
Wing Lam Enterprises
929 W 23rd St, Tempe, AZ 85282
Tel: (480) 842-8818

How to order

Out of Stock/Back Orders
We will notify you if your request is currently out of stock. In most cases, back orders should be received within 2-3 months.  We appreciate your patience, as out of stock merchandise can take a few months to restock due to the nature of the products.  Items such as swords and other weapons are often custom made to order, with each piece being manufactured after an order has been placed.  This means that restocking time includes both manufacturing time and transit time.

Online Order
You can order securely online via our online store at

Phone Order
You can call us any time during business hours to place your order at (480) 842-8818. Please have your credit cards ready for your orders. We accept all major credit cards: Visa, Mastercard, American Express and Discover. No C.0.D

Mail in orders
We accept mail in orders that are paid by money order, personal check, or company check. Money orders are processed same day received. Personal checks are held 2-4 weeks for bank clearance.

Gift Certificates
Gift Certificates can be redeemed online at any time.

Weapons Buyers
You must check Federal, State and Local laws because weapons may be illegal in your area. Certain types of nunchakus and other weapons cannot be shipped to Canada nor to the states of California, Massachusetts, and New York. For other states and countries, please check your local regulations. Wing Lam Enterprises will not sell weapons to minors and disclaims all liability from the sale and use of products in this online store.